So my latest run-in with a support desk happened to be with Webafrica. Irony--to look back and wonder what had happened to one of the then Titans of the ISP industry. A company who in the past had immaculate services and support. But then it all hits me like the foul stench of hobo piss on the corner of their Woodstock office. They fell prey to the "eyes to big for their hands" syndrome.
Here's my last ticket response I got from them and my reply to it:
